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Privacy Policy

Last Updated: December 2024

1. Introduction

PentaSwap Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our enterprise DeFi infrastructure services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, company details)
• Professional information (job title, role, company size)
• Communication preferences and inquiry details
• Technical requirements and use case descriptions

2.2 Automatically Collected Information

• IP addresses and device information
• Browser type and operating system
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Responding to your inquiries and providing customer support
• Evaluating your eligibility for our enterprise services
• Improving our website and service offerings
• Sending relevant business communications (with your consent)
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Enterprise client data is retained according to contractual agreements.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.